All
Regrettably to date I have been unable to prioritise my activities to schedule an Autumn Briefing, which I’ve conducted in the past as typically 2 sessions of each 45 minutes duration on (each of the) campuses.
The good news is that today, I have completed a slide set to convey a vision of the ‘future’ based on what I consider to be the key points that I extracted from the “Reorganisation document” issued in June this year. The team of managers and our Deputy Director has seen an earlier version, hence are aware of my opinions and of my view of the future.
It remains my interest to continue to communicate as I have been doing from May 2011 (in a formal way) as part of my contribution to change and hence to managing change. The slides serve, I hope, to reinforce evidence of change introduced by the team, as well as to convey a picture of what I refer to as “Living the future today – be part of it”.
These slides are available to you and your manager has been advised to this effect. If it transpires to be practice to achieve sessions on each campus ahead of the Christmas break then I will deliver them, using the resource I refer to.
Informally and through your regular monthly team meetings please become part of the future now and I hope that feedback from each manager, these slides and your personal active participation will empower ICT Customer Service to be the “living example” of tomorrow, today.
Regards
(Head of Customer Services)
(Unquote)
'We thought about it for a long time, "Endeavor to persevere." And when we had thought about it long enough, we declared war on the Union.' - Chief Dan George